Are your products suitable for sensitive skin?
Yes. Our LED mask is designed for gentle use on all skin types. If you have very sensitive or reactive skin, or a skin condition, we recommend checking with a dermatologist before use.
What are your shipping times?
Orders ship within 24 to 48 hours, with fast delivery across the US.
Can I return a product if I change my mind?
Yes, you have 14 days to return or exchange your order, no complicated conditions.
Are your products tested on animals?
No, none of our products are tested on animals.
How do I choose the right product for my skin?
Reach out to us at contact@lumyveraskin.com and we'll be happy to give you free advice based on your skin type.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, and Discover, as well as Apple Pay, Google Pay, and Klarna (pay in installments). All payments are secure and encrypted.
What if my mask arrives defective?
Contact us within 48 hours at contact@lumyveraskin.com with a photo or video of the issue, and we'll arrange a replacement or refund at no extra cost.